Contacting Inmates

Inmate Phone Information

  • Inmate Voicemail Line - You may leave a voicemail for an inmate by calling 218-203-9544. Inmates will be able to receive the voicemail for free, however, they will only be able to return phone calls by purchasing a phone card (or someone purchasing from Reliance Telephone.com) or by a collect call. 
    • Phone cards - You may purchase $10 or $20 phone cards for an inmate, contact Reliance Telephone at Reliance Telephone.com or call 800-896-3201. Calls are $0.50 a minute.
    • Texting devices - You may purchase a texting device and/or add texts on an inmates account by contacting Reliance Telephone at Reliance Telephone.com or call 800-896-3201.
    • Collect calls - To guarantee collect calls from an inmate to your home or cell phone, you will need to contact Reliance Telephone to set up an account. Visit Reliance Telephone.com or call 800-896-3201.


Inmate Mail

Mail for inmates will only be accepted through the U.S. mail system and must be addressed as follows:

Inmate's full name
c/o Crow Wing County Jail
313 Laurel Street
Brainerd, MN 56401

Inmate Mail - Regulations & Requirements

  • All incoming and outgoing inmate mail is searched.
  • All incoming mail must have a valid/complete return address.
  • Money may be mailed to inmates via money order or cashier's check made payable to "inmate's name". The jail is not responsible for cash mailed to inmates
  • Inmates are not allowed to receive newspaper/magazine clippings, contraband items, Polaroid pictures, or pornographic material.
  • The following type of mail is not allowed within the jail and will be placed in the inmate's personal property that will be given to them when they are released.
    • Mail that is scented
    • Mail that contains any colored or picture drawings
    • Mail that contains any copies of games (crosswords, sudoku, etc) or coloring pages
    • Mail that contains blank pages, envelopes and/or postage stamps
    • Mail including stickers, glitter and/or markings on the envelope
    • Greeting cards that contain ribbons, strings, decorations, spring or metal parts, musical cards and/or anything that could be removed.
    • Mail containing personal information like insurance cards, drivers license, ATM cards and PIN numbers.
    • Mail containing inappropriate pictures

Books must be soft cover and sent directly to the inmate from a publisher/supplier/bookstore. All books received are subject to donation to the inmate library, however, if an inmate does not want to donate the book, it will be placed in their personal property until they are released.

Magazines are allowed only if the subscription is in the inmate's name, mailed directly to the inmate from the publisher and are on the Approved Magazine List (PDF).

Newspapers are allowed only if the subscription is in the inmate's name, mailed directly to the inmate from the publisher.